Frequently Asked Questions

A digital healthcare service connecting you with BC-licensed medical professionals. Our platform offers convenient, comprehensive medical care, designed with user needs in mind, ensuring timely access to healthcare.

Through VirtualClinic, book an appointment effortlessly online. At your appointment time, choose to connect with the doctor via phone, video, or secure messaging on any device, without needing to download an app.

Mostly, yes. Telehealth is free for MSP-covered services in BC, including consultations with licensed physicians. However, some services like doctor’s notes aren’t MSP-covered. Non-MSP-covered services, like Naturopath visits, may be reimbursable through third-party insurance, but direct billing isn’t available.

Virtual clinics are digital platforms where healthcare professionals and patients interact. They allow for initial assessments of health concerns, reducing the need for immediate in-person visits to hospitals or clinics.

If you’re without a doctor in BC, search for 123VC on Google. Our VirtualClinic will appear, allowing you to swiftly book an online appointment. Choose your preferred communication method with the doctor – phone, video, or secure messaging, all without needing an app.

Virtual clinics are ideal for routine and non-urgent medical issues. These include cold and flu symptoms, rashes, insect bites, seasonal allergies, minor infections, general health inquiries, and stable medication refills.

123 Virtual Clinic is ideal for addressing non-urgent, common health issues. This includes: -Cold and flu symptoms -Rashes and insect bites -Seasonal allergies and minor allergic reactions -Minor infections -General health inquiries -Prescription refills for stable medications For more details, see our Treatable Conditions section. Remember, some issues may require an in-person visit, and our providers will guide you accordingly.

Avoid using 123 Virtual Clinic for conditions needing physical examination or in emergencies. This includes: -Chest pain or palpitations -Increasing abdominal pain -Head injuries -Broken bones -Numbness, weakness, or neurological changes -Sudden vision changes or eye pain -Sudden leg swelling -Any issue needing urgent care In emergencies, call 911 or go to the nearest emergency department. Telehealth is not suitable for these situations.

Click Book Now, register your details, choose a time and an appointment type, then wait for the doctor to call or video-chat with you.

Virtual care, telemedicine, and telehealth are often used interchangeably. They describe healthcare services provided through digital means like phone calls, video chats, or interactive messaging. Instead of an in-person visit, you connect with healthcare providers digitally. This approach enables physicians and other healthcare professionals to assess, diagnose, and treat patients remotely, effectively addressing many common health issues.

Accessing telehealth services in British Columbia is streamlined with 123 Virtual Clinic. Simply click on the book an appointment button. You can choose a convenient time for a virtual consultation via a secure video or phone call. After your consultation, any necessary prescriptions can be sent directly to your preferred pharmacy. The process ensures privacy, convenience, and continuous support for all your healthcare needs, making professional medical care accessible anywhere in BC.

Yes, you can see a doctor online in British Columbia through our virtual services. Our platform enables you to consult with licensed healthcare professionals via secure video or phone calls from the comfort of your home. You can receive medical advice, prescriptions, and follow-up care, making it an effective and convenient option for accessing healthcare without needing to visit a physical clinic.

In British Columbia, telehealth works by connecting patients with healthcare providers through digital platforms. Patients can register on our website, schedule appointments at convenient times, and consult with doctors via secure video or phone calls. This service allows for a wide range of medical consultations—from diagnosing and treating common ailments to managing chronic conditions and prescribing medications, all remotely. Prescriptions can be sent directly to a pharmacy, and other services such as issuing doctor’s notes are also available, making healthcare more accessible across the province.

Yes, in British Columbia, you can get a prescription over the phone through 123 Virtual Clinic telehealth services. Licensed doctors are authorized to assess your health condition during a virtual consultation and can issue prescriptions remotely. These prescriptions can then be sent directly to your preferred pharmacy for pickup or delivery, offering a convenient way to manage your medication needs without needing to visit a clinic in person.

604-755-4408 For general telehealth services in British Columbia, such as those provided by HealthLink BC, you can dial 811. This number connects residents with healthcare professionals who can offer advice, information, and support for non-emergency health issues any time of the day or night.

To schedule a medical imaging appointment in British Columbia, you can contact facilities like West Coast Medical Imaging or Greig & Associates. Alternatively, you can take a requisition to a hospital’s imaging department. It’s advisable to call in advance for an appointment.

An X-ray is a medical imaging technique that uses electromagnetic waves to produce images of internal body structures. It’s particularly effective for examining harder tissues like bones and is both quick and painless.

At the imaging facility, you’ll register and provide your health insurance details. If uninsured, private payment may be required. You’ll remove certain clothing and accessories to avoid interference with the X-ray. The technologist will position you for the X-ray, which captures images using a small amount of radiation. A radiologist will then analyze these images and report the findings to your doctor.

Yes, X-rays involve a minimal amount of ionizing radiation to create images. For instance, the radiation from a chest X-ray is about 0.1 mSv, equivalent to the natural radiation exposure over approximately 10 days.